Peace of mind,
everyday
with expert care
Spend less on repairs and extend
the life of your appliances with Samsung Care+.¹
From proactive diagnostics and care reports²
to professional cleaning, every service uses
genuine Samsung parts — so your appliances
stay reliable and your costs³ stay predictable.
Take a look what may fit you
Rest easy with Samsung Care+
Unexpected cost protection
Optimal performance management
Hassle-free care experience
Continuous consumer support
Here’s what’s covered
Confident purchase
Enjoy lasting peace of mind. Our extended warranty protects against unexpected repairs for up to 4 years, ensuring your appliances maintain their precise performance.¹ With professional care within reach, you can balance your busy life with the confidence.
Pay less when broken
Pay less for repairs that your warranty no longer covers — including accidental damage and other coverage gaps.⁴ Reduce costs on parts and labor for repairs not included in warranty coverage, helping you manage unexpected repair expenses with greater cost predictability.
Free expert-install
Get your appliance installed correctly — at no additional cost.¹ Professional technicians handle precise setup, leveling, vibration check, and essential connections (power and water), ensuring your appliance is installed safely and correctly from the start.
Pros clean it for you
Clear the buildup that your daily cleaning cannot reach.⁹ Get on-site professional cleaning with dedicated equipment and cleaners. They will also provide a performance check to restore hard-to-reach areas that are difficult to manage on your own, so your appliance operates at full capacity.
You ready? Simply choose and add
Step 1
Choose your product
from samsung.com
Choose Home Appliance product that you want to buy
Step 2
Add Samsung Care+ in
product page
Choose ‘Yes’ in Samsung Care+ option
Step 3
Finalize
your order
Check your order information and complete your purchase on Samsung.com
Register to complete
your Samsung Care+
Register your product on the below link so that we can manage your Samsung Care+ service
Frequently Asked Questions
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1. What is Samsung Care+ & Why should I purchase itSamsung Care+ is an extended warranty plan for Samsung Consumer Electronics Products. It can be purchased before Standard warranty expiry. Samsung Care+ brings together a range of benefits that are meant to safeguard your device against any physical, technical or mechanical failure. This plan is a custom created plan for your Samsung device that covers Extended warranty with certified care from Samsung Experts that gives you complete peace of mind.
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2. Which Samsung devices are covered under Samsung Care+Samsung Care+ covers all range of Samsung Domestic appliances including Refrigerators, Washing Machines, Air Conditioners & Microwave Ovens.
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3. What are the benefits of Samsung Care+- Extended warranty extends the warranty of your Samsung Domestic Appliances by respective additional years. With this plan, you would be able to enjoy the same services offered during the warranty for an additional year. All technical and mechanical failure of the device will be covered under this plan. - Labor charges & transportation for resolving issues with the products will be included. - Genuine Gas, spare parts will give complete protection of your Samsung device for long term utility. No Physical damage will be covered. - In Air conditioners 2 Wet & 1 Dry service will be complementary. - Since majorly all products of Samsung Domestic Appliances comes with screen, customer will get surety & coverage of all Screen malfunction except physical damage in Samsung Care+. - Software update will be covered in Samsung Care+ - Plans available for 1 to 4 years for customers
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4. Where Can I Buy Samsung Care+You can buy Samsung Care+ packs across all leading stores, Samsung Authorized Service channel & Samsung.com
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5. Can I Buy Samsung Care+ packs any time after purchase my Samsung Domestic Appliances?Samsung Care+ plans can be bought within Product Standard Warranty completion.
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6. How do I activate my Samsung Care+ pack after purchase?Samsung Care+ plans are auto activated as soon as you purchase the pack and we receive the serial number details. You will receive a mail with a policy certificate which is a proof of your activation.
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7. Can I buy multiple Samsung Care+ packs for one device?No, for Serial number, only one Samsung Care+ pack can be bought at the time of purchase
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8. When does then validity of Samsung Care+ starts?Samsung Care+ plans, coverage starts from the date of activation, which is immediately after receipt of serial no & other customer details. Any information which is not available within 30 days of purchase, Samsung Care+ plans will be considered invalid and likewise refund will be initiated for customers - How many times can I request for a repair under Samsung Care+ plan? - Under Samsung Care+ you are allowed to raise unlimited no of repair requests; however, any coverage will be confirmed after complete check and discretion of Samsung Care+ experts.
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9. How can I check the status of my claim?You can check the status of your claim on Samsung Care+ Portal (https://samsung.servify.tech/login) in the “Track Request” section.
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10. Will there be any depreciation/ decrease on the coverage value of my Samsung Domestic Appliance device during the Samsung Care+ policy terms?No, there will be no depreciation on the coverage value during your policy tenure. Samsung Care+ plans offer 100% coverage up to the device invoice value unlike any third part plans.
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11. I want to cancel my Samsung Care+, will I get a refund on the days remaining?No, Samsung Care+ pack once bought cannot be cancelled, and hence no refund is possible.
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12. My Device is stolen, can I claim it under Samsung Care+ plans?Samsung Care+ Plans do not cover theft and loss of the device.
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13. I lost my Samsung Care+ Domestic appliance & replaced it with another eligible Samsung Domestic appliance. Will the Samsung Care+ I bought earlier cover my new device?No. Samsung Care+ is tied to the Serial number of your registered Samsung Domestic Appliance and is non-transferable. We encourage you to purchase a new Samsung Care+ for your new eligible Samsung Domestic Appliance.
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14. I own a second hand or refurbished Samsung Domestic appliance. Can I buy Samsung Care+ for my device?No, Samsung Care+ cannot be purchased for refurbished products
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15. What documents should I provide to avail repair services?Your policy confirmation mail is the only proof that you require to avail service from the service center.
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16. Will I get a refund if I didn’t use any of the services offered under Samsung Care+?No refund will be provided.
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17. Who should I contact in case of any difficulty?For any query, you may please contact Samsung Customer service -1800-202-1234 (8AM-10PM), WhatsApp 24*7 availability
- Service coverage may vary depending on region, product, and model.
- Available only for appliances connected to SmartThings Home Care available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required
- Samsung Care+ offers discounted repair rates for out-of-warranty repairs; additional charges may apply depending on the service and parts required
- Service coverage may vary depending on region, product, and model. Available only to customers subscribed to Smart or Premium packs. Samsung Care+ offers discounted repair rates for out-of-warranty repairs; additional charges may apply depending on the service and parts required.
- Accuracy may vary depending on the actual usage conditions.
- Service coverage may vary depending on region, product, and model. Available only to customers subscribed to Smart or Premium packs.
- Smart fulfillment may include items such as water filters for refrigerators, drum cleaning kits for washers, or charcoal filters for cooker hoods. Available only for products with replaceable consumables.
- Reinstallation service covers installation only; delivery and transportation are not included.
- Service coverage may vary depending on region, product, and model. Available only to customers subscribed to the Premium pack.
* Images shown here are for representational purpose only, actual may vary. All features, specifications and prices are subject to change without prior notice. Model availability may vary from location to location.
